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Trial Balance Report is Not in Balance


If the Trial Balance is not in balance, you should check the following items: 
1. If you collect sales tax, check that the correct A/R G/L # is selected for the jurisdictions in which you collect sales tax. 
2. Run the List Out of Balance Batches Module step from the System Utilities Module - Actions "Ribbon" to see which batches of entries are out of balance.
3. If you find any entries that are out of balance you can run the List Out of Balance Batch Detail Records Module step from the System Utilities Module - Actions "Ribbon" to view the data in the out of balance batch.
4. If you are unable to determine what is causing the out of balance condition or unable to fix the problem, please contact your dealer or eTEK Technical Support for assistance.