Applying a Credit Memo to an Invoice in A/R

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Applying a Credit Memo to an Invoice in A/R

If you have a credit memo that you want to apply against an outstanding invoice, you need to do the following.
Accounts Receivable >> Customer Payments >> Payments >> Apply Payments.
1. Enter the bank account general ledger number and the date of the deposit on the setup form.
2. Then select the customer and enter the payment amount as zero.
3. Choose Manual.
4. Select to pay first the credit memo and then the positive invoice(s).