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Confirm Restocks
After a sales order has been canceled from the Cancel Sales Order Module step, the picked items must be returned to inventory. When the restocks are confirmed, the system knows that the items have been returned to their pick locations and adjusts the number on hand for those items.
If the actual number restocked is different from the quantity to be restocked, the system displays a message indicating there is a discrepancy. In this case, an adjustment may need to be made to the Adjust Item Quantities & Average Cost Module step to correctly track the extra items.
For step-by-step instructions see the Common Sales Order Transactions section.